Support

For product help, integration setup, account issues, or anything else not covered below, email [email protected]. We aim to respond within one business day. Include your organization name and, where relevant, a link to the feedback, PR, or run you're asking about — it makes everything faster.

• Billing & subscriptions: [email protected]
• Privacy requests (access, deletion, GDPR/CCPA): [email protected]
• Security disclosures: [email protected] — please don't file public issues for suspected vulnerabilities.
• Legal notices: [email protected]

• Getting started guide — install the widget, connect a repo, open your first PR.
• Integrations — Slack, Discord, Asana, and more, with per-provider setup walkthroughs.
• Core concepts — apps, repos, feedback lifecycle, and how AI runs work.
• Security overview — sandboxing, sub-processors, and data handling.

A few details up front cut the back-and-forth significantly:

• Your organization name (visible in the dashboard URL).
• The user-facing feedback or run ID, if your question is about a specific one.
• Approximate timestamp (UTC) of when the issue happened.
• Browser + OS, if the issue is in the dashboard or widget.
• For integration issues: which provider, and a redacted screenshot of the error.

You can cancel a subscription, change plans, or update payment details from Settings → Billing in the dashboard. To close an account or delete an organization, email [email protected] from the owner's address. See the Privacy Policy for what we retain after deletion and for how long.